Privacy Policy

1. Introduction

Cerebral Palsy Positive (“CPP,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and share information when you:

• Visit our website at cerebralpalsypositive.org (the “Site”);
• Subscribe to our email communications or newsletters;
• Submit applications for programs such as Transportation Assist or TeleAccess Assist; or
• Interact with us in any other way where this policy is referenced.

By using our Site or participating in CPP programs, you acknowledge that you have read and understand this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

• Name and contact details (such as email address, phone number, mailing address);
• Program application details, such as:
  • Applicant Contact Information (first and last name, email, phone, address);
  • Program-related eligibility information;
  • Any additional information you choose to submit in forms, applications, or messages.
• Communication preferences and feedback.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information through cookies and similar technologies, such as:

• IP address and approximate location;
• Browser type and device information;
• Pages visited, time spent on pages, and referring URLs;
• General usage and interaction data to help us improve our Site.

2.3 Sensitive Information

In connection with specific CPP programs (including Transportation Assist and TeleAccess Assist), you may choose to provide information related to disability, accessibility, or health-related needs. We only collect such information when it is strictly necessary to assess eligibility, provide requested support, or comply with applicable law. We handle this information with heightened care and restrict access to authorized personnel only.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Operating, maintaining, and improving the Site and our programs;
• Processing and reviewing applications for Transportation Assist, TeleAccess Assist, and other CPP offerings;
• Communicating with you about your application, program updates, or CPP resources;
• Sending newsletters or updates when you subscribe or otherwise opt in;
• Responding to your questions, feedback, or requests for support;
• Understanding how our Site and programs are used so we can improve them;
• Protecting the security and integrity of our systems and preventing fraud; and
• Complying with legal obligations or responding to lawful requests.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share information in limited circumstances, such as:

• Service Providers: With trusted vendors who assist us with website hosting, email delivery, data storage, or program operations, under agreements that require them to protect your information.
• Program Partners: When necessary to administer or coordinate CPP programs and services you have requested or applied for.
• Legal Obligations: When required by law, regulation, court order, or to respond to lawful requests from public authorities.
• Protection of Rights: When we believe it is necessary to protect the rights, safety, or property of CPP, our community members, or others.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to help our Site function properly, remember your preferences, and understand how visitors use our content. You can usually configure your browser to delete or reject cookies. If you choose to disable cookies, some features of the Site may not work as intended.

6. How We Protect Your Information

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. While no system can be guaranteed 100% secure, we take steps to limit access to personal information to those who need it to perform their roles and to maintain safeguards appropriate to the sensitivity of the data.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights that include:

• Requesting access to personal information we hold about you;
• Requesting that we correct or update inaccurate information;
• Requesting deletion of certain information, subject to legal or programmatic obligations;
• Objecting to or restricting certain forms of data processing; and
• Withdrawing consent where we rely on your consent for processing.

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling certain requests.

8. Children’s Privacy

CPP programs and resources may support children and families, but our Site is generally directed to parents, caregivers, and adult community members. We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement and consent, as required by law.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to:

• Administer and document CPP programs and services;
• Maintain accurate records for accountability and reporting; and
• Comply with applicable legal, regulatory, or contractual requirements.

When information is no longer needed, we will securely delete, anonymize, or otherwise dispose of it in a manner consistent with our data retention practices.

10. Email Subscriptions & Communications

If you subscribe to CPP newsletters or email updates, we will use your email address to send the content you requested. You may opt out of these communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

11. Transportation Assist & TeleAccess Assist Application Data

When you submit an application for Transportation Assist or TeleAccess Assist, we collect specific information necessary to review your request and administer the program. This may include:

• Applicant contact information: name, email, phone number, address;
• Eligibility-related information necessary to assess your request;
• Supporting documentation you choose to provide.

CPP relies on the accuracy and completeness of the information you submit. Providing false or misleading information may result in application denial, future application restrictions, reporting of fraudulent activity, or other actions as permitted by law.

CPP may request additional documentation to verify your information, including identity verification, clarifications, or supplemental details. We may verify information by contacting you directly or reviewing supporting materials.

Communications regarding your application may occur by email or phone, and it is your responsibility to monitor these communications promptly.

12. Your Choices & Controls

You have choices about how we use your information, including the ability to:

• Update or correct your contact information by reaching out to us;
• Opt out of marketing or newsletter emails at any time;
• Limit cookies through your browser settings;
• Request that we delete or restrict certain data, subject to legal requirements.

13. Third-Party Links & Services

Our Site may include links to third-party websites, tools, or services that are not operated or controlled by CPP. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their content, policies, or practices. We encourage you to review the privacy policies of any third-party services you choose to use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, programs, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page and may provide additional notice as appropriate. We encourage you to review this page regularly to stay informed about our privacy practices.